Overground

Sr. Account Manager

At Overground, we reach new heights everyday with our relentless pursuit of breakthrough opportunities and have fun doing it.

Job Description

Do you like to be an integral part of a team?  Are you extremely competitive and enjoy playing a lead role within a team? Would you like to lead others in helping clients achieve their goals? If yes, Overground is looking for someone like you. 

As a Senior Account Manager you will be the front-line Trailblazer to lead clients through program engagements. The role will be responsible for ensuring that client experiences and expectations are managed, while working with the team to ensure that activities are on point and performance metrics meet or exceed client growth goals. Our Sr. Account Managers are expected to be dynamic leaders, while embracing creativity, innovation and the ability to make decisions confidently. 

Responsibilities

  • Client Management
    • Set and manage expectations of program activities, timelines and deliverables
    • Provide status updates, communication and performance reports
    • Facilitate client feedback and demonstrate client advocacy
    • Assist with identifying opportunities for account growth
    • Build loyal and trustworthy relationships with clients
  • Program Management
    • Work with the team to ensure program activities align with strategy
    • Liaise with project management for resource management
    • Provide client needs and requests to the team for exploration
    • Review and ensure deliverables are high-quality and exceed client expectations
    • Understand and effectively communicate both client and internal program goals

Requirements

  • B2B agency experience of large multi-faceted organizations (global experience is a plus)
  • Passion for performance-driven results
  • 5-7 years of demand generation, multi-channel program management
  • Excellent writing and speaking skills and ability to easily relate and interact with clients and internal teams
  • Bachelor’s Degree in Business, Marketing or related discipline
  • Proficient in Microsoft Office, especially Excel and PowerPoint

In order to be considered for this position, please send your resume, references AND recent salary history to hr@overground.com.

We are a customer experience driven B2B demand generation and sales enablement agency known for innovative thinking, uncovering breakthrough opportunities and a passion for results. We have great clients and teammates (we call Trailblazers) and a culture where everyone is encouraged to share their ideas and spread their wings. We offer a positive environment, competitive compensation, as well as paid time off, flex-time, health insurance, an employer matching 401K, lunch and learns and more! 

Overground is an Equal Opportunity Employer.

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